Author Topic: Forum concerns (oops) (Read 13082 times)

Orbiter Fan · Reply #25 - 26 August 2007, 12:03:19

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tl8roy wrote:
So, Since i've only been on the forums for a few months, did the forums go down during Christmas?

Yes.

Simonpro · Reply #26 - 26 August 2007, 12:50:23

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Notebook wrote:
Is it a Bank-Holiday in m6 land, if so we might have to wait till Tuesday?

N.

No, next monday is Labor Day, this monday is a working day. Or as close to a working day as you'll get for m6, anyway

GW_Simulations · Reply #27 - 26 August 2007, 13:54:11

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Simonpro wrote:
Quote
Notebook wrote:
Is it a Bank-Holiday in m6 land, if so we might have to wait till Tuesday?

N.

No, next monday is Labor Day, this monday is a working day. Or as close to a working day as you'll get for m6,
anyway

Only a bank holiday in the UK as far as I'm aware.

BigDAS · Reply #28 - 26 August 2007, 14:11:00

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tl8roy wrote:
So, Since i've only been on the forums for a few months, did the forums go down during Christmas?

It's gone down several times, the last time due to an overloaded database, and before that a power outage at the
Univeristy where the web site is set up. This time, it looks like a broken link between the main site and forum page.

flytandem · Reply #29 - 26 August 2007, 16:18:00

Here is some fun reading. Misery likes company.
http://www.webhostingratings.com/plans/M6_net-Reviews.html

Urwumpe · Reply #30 - 26 August 2007, 16:18:36

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BigDAS a Ã©crit:
It's gone down several times, the last time due to an overloaded database, and before that a power outage at the
Univeristy where the web site is set up. This time, it looks like a broken link between the main site and forum page.

Well, its not as simple:

The orbiter homepage is hosted on the server of martins university.
The forum is hosted on M6. Also one service of M6 is a redirect from orbitersim.com to martins Orbiter homepage on the
University homepage.

BigDAS · Reply #31 - 26 August 2007, 17:43:22

Quote

Urwumpe wrote:

Well, its not as simple:

The orbiter homepage is hosted on the server of martins university.
The forum is hosted on M6. Also one service of M6 is a redirect from orbitersim.com to martins Orbiter homepage on
the
University homepage.

Makes you wonder why it works at all.

jarmonik · Reply #32 - 26 August 2007, 17:47:00

Quote

flytandem wrote:
Here is some fun reading. Misery likes company.
http://www.webhostingratings.com/plans/M6_net-Reviews.html

LOL, I am not supprised. It's a shame that a project like Orbiter suffers this kind of problems. I am sure that forums
of less important stuff will run better like "how to cook chili con carne"

DanSteph · Reply #33 - 26 August 2007, 18:31:44

My serveur (dansteph.com) have an uptime of 238 day 5 hour 59 minutes
238 days ago I was on another machine and the motherboard suddenly failed during the night,
next day I got this new one (it was a sunday).

Before that I don't recall any downtime appart when I switched from
shared hosting to my own server maintained by ovh.com.

M6... well...

Dan

BigDAS · Reply #34 - 26 August 2007, 22:11:25

As Urwumpe pointed out, one weak link can break the chain.

tl8roy · Reply #35 - 27 August 2007, 07:45:28

It seams that no one at M6 knows its broken. Its still not fixed. It went off this time Friday too (well earlier).

Dan you seem to be boosting. But it is true I spose.

BigDAS · Reply #36 - 27 August 2007, 13:26:06

If it's not up by this evening, I'll send another note to Martin.

stefan · Reply #37 - 27 August 2007, 17:10:59

Well, M6 is just showing us a small sample of their professionalism. It's a bit worrying though - at least since I've been on
Orbiter Forums, it usually went back online by Monday morning...not this time, it seems.
Now, excepting the fact that I feel like taking a big hammer and heading to the M6 HQ, I have to say that the guys at M6 are
some ...lets not say rude words and speak technically...main engine nozzles.
I wonder what Martin can do about it...the maintenance interface is almost nonexistent and anyway, you can't always log in.
And a complaint to M6 would have the same result as trying to call ET.

BigDAS · Reply #38 - 27 August 2007, 18:02:17

If Martin knows about it, he will call M6 and tell them there's a problem. If not, then nothing will get done. I'm still
waiting until tonight to contact him.

BigDAS · Reply #39 - 27 August 2007, 18:02:17

Double post. Delete.

Post Edited ( 08-27-07 19:51 )

Doug Beachy · Reply #40 - 27 August 2007, 19:45:28

Any professional hosting service will have software to monitor all their servers -- they shouldn't have to wait for the
client to call them to know that one of their servers is down. Of course, knowing about it and doing
something about it are two different things.

In any case, based on their 80%-90% uptime to date I wouldn't put M6 in the "professional hosting service" category
by any means, so they will probably sit on their hands until the customer calls in...

BigDAS · Reply #41 - 28 August 2007, 06:22:36

It appears that M6 is slowly reviving, at least there is the familiar and dreaded application failure error screen in it's
place. Maybe by tomorrow...

BigDAS · Reply #42 - 28 August 2007, 07:02:44

Update 08/28/07 01:35 AM EDT
----------------------------------------
Orbiter Forum is back up.

Simonpro · Reply #43 - 28 August 2007, 13:18:44

BEar in mind that the hosting M6 provide to Martin is free, so perhaps they don't give it quite the level of service as they
do to the rest of their customers.

Doug Beachy · Reply #44 - 28 August 2007, 16:35:05

Presumably the reason that M6 hosts Orbiter for free is for the free advertising -- Orbiter gets a lot of traffic, so that is
a lot of exposure for M6. By repeatedly demonstrating what poor reliability and service they provide, however, they
are in fact providing negative advertising for themselves. It wouldn't make sense for them to put Orbiter on the
back burner.

However, that being said, who knows how M6 actually thinks?